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Solutions adapted to your problems

4 cases of using Minalea solutions

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Reduce the volume of calls to the technical support department, better monitor the quality and consistency of answers to customer and prospects

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Better advise customers and explain your price with
relevant arguments on guarantees and services

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Save time in the sales process, better control the quality of analyses produced by the distribution network

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Improve insurance offers positioning in the market

Case #1: Volume of technical support calls and quality of responses

Obter um veredicto fiável sobre a equivalência da cobertura de seguro de vida associado ao crédito habitação graças à identificação automática das apólices analisadas, bem como das suas opções

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In a large bancassurance network, network employees can query a support platform if they have questions about the offer and guarantees or requests for price exemptions. Annual call volumes are considerable, and the average call duration is constantly increasing.
7 out of 10 calls could be avoided.

Issue
Implementation

Deployment to all network and technical support employees,

- Personalized support for getting started with the solution.

- After a few weeks, technical support redirects to AirChat for simple questions.

- Collection of feedback from several users after 3 months of operation.

Solution

AirPitch , with AirChat functionality.They can directly ask all their questions about covers and find all the details they need, without going through the support department..

Case #1: Volume of technical support calls and quality of responses

Responder a objecções de preços com uma análise detalhada de duas cotações de seguros

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In a large bancassurance network, network employees can query a support platform if they have questions about the offer and guarantees or requests for price exemptions. Annual call volumes are considerable, and the average call duration is constantly increasing.
7 out of 10 calls could be avoided.

Issue
Implementation

Deployment to all network and technical support employees,

- Personalized support for getting started with the solution.

- After a few weeks, technical support redirects to AirChat for simple questions.

- Collection of feedback from several users after 3 months of operation.

Solution

AirPitch , with AirChat functionality.They can directly ask all their questions about covers and find all the details they need, without going through the support department..

Case #1: Volume of technical support calls and quality of responses

Selfcare, permitindo aos clientes comparar a sua oferta de saúde

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In a large bancassurance network, network employees can query a support platform if they have questions about the offer and guarantees or requests for price exemptions. Annual call volumes are considerable, and the average call duration is constantly increasing.
7 out of 10 calls could be avoided.

Issue
Implementation

Deployment to all network and technical support employees,

- Personalized support for getting started with the solution.

- After a few weeks, technical support redirects to AirChat for simple questions.

- Collection of feedback from several users after 3 months of operation.

Solution

AirPitch , with AirChat functionality.They can directly ask all their questions about covers and find all the details they need, without going through the support department..

Case #1: Volume of technical support calls and quality of responses

Facilitar a transferência de um contrato de seguro de vida poupança para um PPR (plano poupança-reforma)

Firefly-deux-documents-qui-ont-l'air-de-contrat-entre-les-deux-un-point-d'interrogation-su

In a large bancassurance network, network employees can query a support platform if they have questions about the offer and guarantees or requests for price exemptions. Annual call volumes are considerable, and the average call duration is constantly increasing.
7 out of 10 calls could be avoided.

Issue
Implementation

Deployment to all network and technical support employees,

- Personalized support for getting started with the solution.

- After a few weeks, technical support redirects to AirChat for simple questions.

- Collection of feedback from several users after 3 months of operation.

Solution

AirPitch , with AirChat functionality.They can directly ask all their questions about covers and find all the details they need, without going through the support department..

3 soluções
para satisfazer todas as suas necessidades

Airpitch

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AirPitch, the Smart Assistant from Minalea, is designed for insurance distribution networks. 

AirPitch is the solution to provide better advice to your customers and increase the expertise of your teams.

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AirmarketViewer

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AirMarketViewer is the solution to understand the positioning of your offers on the market and to simulate the impact of a product redesign.

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Soluções orientadas
para clientes finais
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The Intelligent Chatbot created by Minalea knows a lot about insurance. You can ask it any question on any insurance product, it will surprise you!

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